Anonymous
map-marker Tiffin, Ohio

Tailgater!

This morning in IN 80-94 WB, one these jerks was so close up on a small car, that the car basically disappeared making it look like this semis tractor had flood lights on it! There were 3 other lanes open!!! This uncallex for!!! R172019Z was all I could write on my hand of the trailers number because he flew past me!
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AM Pap

A Joke?

My 74 year old husband was just hired by SRT as a truck driver. He has absolutely no OTR experience, having attended a driving school nearly one year ago. All previous attempts at driving over the past year resulted in him being fired due to his poor driving skills. He is nearly deaf and does not know how to use a GPS properly. Not sure how he passed his DOT physical with many health conditions including high blood pressure, gout, arthritis, shoulder replacement, abdominal aortic aneurysm, morbidly obese with BMI over 50. He was totally and permanently disabled in 1993 by Social Security due to a back condition. Yet, he is employed now with SRT! I guess that says it all about SRT!
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Reason of review:
Poor driver selection
Anonymous

Horrible

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Southern Refrigerated Transport - Horrible
Your, drivers are hazardous. DRIVER did not stop at railroad. Did not use signal. Almost hit several other cars. Did not stop at red light.
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Reason of review:
Poor customer service
1 comment
Guest

you cannot stop on a dime when fully loaded it takes almost a football field in distance to stop it’s nothing like a car

Anonymous

Driver cut us off

Southern Refrigerated Transport - Driver cut us off
This *** cut us off, causing us to do a sudden hard break as he narrowly missed the front of our truck.
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Anonymous

Southern Refrigerated Transport Customer Care Review

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They are aways 2 hours late
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Reason of review:
Poor customer service
Shiri Nrf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fairport, New York

Southern Refrigerated Transport Work Experience Review from Fairport, New York

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Worse company i ever worked for. By the time your done with orientation you owe them money. You have to pay for things like ez pass, seal protector, dot books. You never get home on time. Its like pulling teeth to get anything fixed. Disbatch is a joke. You are fully forced disbatch. Watch your miles to get fuel in there network. They will charge you for miles to get fuel. They will lie right to your face. When you leave they tell other companies you were a safty risk. Ive seen it happen to several drivers. You will spend days in a parking lot around holidays cuz the appt they give you dont exsist. Forget about getting to a truck stop they will charge you miles for it. You have to babysit your pay to make sure your getting paid right. They talk a great game but soon as you get out on the road bend over they are and will *** over
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2 comments
Guest

I have my husband who worked for this company and finally he decides to go for owners operator and I was very proud of Himmmm!!! Now all of a sudden the 2019 Volvo breaks down and no help at all and then on top of that He did not get his money back on the down payment for the truck or parts of it anyway which was 1500 dollars!!!!

and suspended him because he did not have the money to pay for a ticket and reinstatement fee for his cdl and renew his license so I figure this company really owes my husband and needs to pay him maybe I will just have to look into a lawyer for him because we really thought that this company was really good for us and finds out it is not!!!!! Now they don't want to pay him his unemployment especially after they messed him over on his bonuses from this job!!!!

What a joke!!!! My prayers goes out to this company that they get better for real people who really are good employees and will work without an argument from them.

Guest

This company have dispatcher who steal drivers money and dont pay home time when the driver is on time . The supervisor Greg must be removed from this board. Unprofessional mouth he should have never been hired.

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Anonymous
map-marker Los Angeles, California

THINKING ABOUT SRT...RUN AWAY FAST FROM SRT

If anyone has heard the story about the trucker who dies inside his truck which is parked at a flying j, the guy was there for 2 weeks before the company sent someone to check on him, meanwhile the family is frantically calling the company complaining about how he hasn't called us, he usually calls at least once a day, something must be wrong, then upon finding the guy, bringing his remains and the truck back to the company, this multi-million dollar trucking company wants to charge the family to ship the body home...that company was SRT! I quit working for them in January of 2013 right around New Year's Day or after, this incident with the dead trucker happened about 2 weeks after I quit. And the reason why I quit was, the company will occasionally talk to you like you're a slave instead of an employee. My first dispatcher was a guy named Treston or something like that, what an ***. I would frequently catch him trying to give me routes he knew were f%$&#@ up like a route from Dallas, Texas to Walmart Distribution Center in Casa Grande, Az. This route told me to take I-10 to Quartzsite, Az. which is almost to the California border, then back east on US-60 and when I saw go west to go east, I knew something wasn't right and when I told the dispatcher, he was like telling me to just go on what was given to me. When I insisted he look at the route, he finally did and noticed the mistake. Now I don't mind having a younger than me dispatcher but not one still wet behind the ears like he obviously was. When I kept complaining he just gave me to another dispatcher, this one was much better until the night dispatch crew screwed me up more than once, weighing loads and not accounting for the weight of the reefer, all kinds of *** stuff. When the night crew called me on the phone, while I was on an agreed with my dispatcher 34 hour restart, complaining about some load I didn't pickup because I was short on hours. She said something like she'd tell "the powers that be" that I turned down a load. I hung up on her, went to the qualcomm and sent her messages about our phone conversation and the things she said. When she responded, the load was unassigned from me like they should have done at first. Any conversations made on the qualcomm generate records which can be opened later, that's why she unassigned me from the load instead of making more nasty comments First 90 days, mandatory per-diem (or their version of it), if you plan on doing a lease-purchase, your truck will have close to 500,000 miles on it (new trucks go to company drivers). The only really good thing about the terminal is ordering food from JD's Rib Shack which the nice lady will deliver right to your parked truck if you tell her how to find you. I forgot her name but I still got her business card around here someplace.
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Reason of review:
Bad quality
2 comments
Guest

I found one or there drivers dead in a truck last year...still have the video...

Guest

JD'S IS gone now.

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Anonymous
map-marker Chicago, Illinois

Southern Refrigerated Transport - Vehicle Driver Review from Chicago, Illinois

53' SRT Truck & Trailers park vehicles for 1 week or more @ Morrow St. Closed Deisel Gas Station & are suspected of supplying refrigerants for local *** Operation nearby in Mena, Arkansas. Loss Prevention must be notified. These drivers participate in hostile tracking and Road Bullying of elderly females commuting to deQueen Nursing Home & Rehab to see sick 96 yr old family member. Please have Loss Prevention check for losses of refrigerants in Mena, Arkansas. Authorities have been notified.
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Reason of review:
Poor customer service
Anonymous
map-marker Fairplay, Colorado

Southern Refrigerated Transport Vehicle Driver Review

Very unsafe driving. Does not slow for yeild signs and driving way to fast for turns.
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Anonymous
map-marker Columbia, Maryland

Southern Refrigerated Transport - Vehicle Driver Review from Columbia, Maryland

Southern Refrigerated Transport - Vehicle Driver Review from Columbia, Maryland
Unsafe driving practices. Pictured truck with the license plate 55818T was caught swerving from lane to lane while going up a steep incline in Covington, KY. Trucker almost ran the red pickup truck (seen in picture) off the road. The truck driver weaved wrecklessly in front of our car 5 times while blowing his horn.
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2 comments
Guest

Please! Truck drivers run into guys like you all day everyday.

Always ready to tell something on a driver. If only we could get safe driving out of four wheelers the highways would be much safer.

Companies get calls like that everyday. It's a good thing they're starting to realize it's always two sides to a story.

Guest

That's not a southern refrigerated unit..person who originally posted this apparently can't see or read so they probably shouldn't be driving.

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Anonymous
map-marker Garland, Texas

Lack of customer support

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Contacted SRT and requested a quote for their services, The service was picking up freight in their home state of Arkansas and delivering to 5 different locations in Texas. There would be a minimum of 5 truckload per week which would probably end up at 10 - 15 truckloads. Their response was that just didn't think it was worth it. Perhaps their financial position is strong enough to not consider this business. We have removed this company from our carrier list and will spread the word regarding their business practices. They were slow to respond and most likely did not want to be bothered with this contract.
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Reason of review:
Poor customer service
Anonymous
map-marker Lavaca, Arkansas

Review in Shipping category from Lavaca, Arkansas

Drove for SRT for about 1 year. Had accident in Bronx, New York. Safety manager said I was terminated that I needed to get personal property out of truck that a wrecker was on the way to pick up the truck. Manager told me any property that I couldn't take with me I could pick up within 30 days after it was delivered to the yard. I was told that they would inform me when my property was returned to the yard. Just talked with the driver who was assigned to the truck. He proceeded to tell me that he was told to find nearest dumpster and throw away what was left in the truck.
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Reason of review:
Poor customer service
2 comments
Yusuf Qqr

I worked for them thay like to fire you and leave you hanging.trying to get home

Shiri Nrf

I belive every word of your complaint. I've seen it happen to drivers

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Anonymous
map-marker Iron City, Georgia

Southern Refrigerated Transport Vehicle Driver Review

Your driver tralier plate micigian D125949 was headed east on 70 in IN yeaterday with a vuated up wi dahield not sure how he could see anyway he was driver *** croaung over lines and riding vumpers of otger trucks dobt feel thia was safe for anyone
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Anonymous
map-marker Youngstown, Ohio

Unsafe Driver

I was pulling out of my driveway and this tractor-trailer goes by. I'm thinking, "why is there a cmv on a residential roadway?" he must have gotten detoured, went down my street, had to make a very-close-quarter turn at the end, then finally down another residential street to get back to the main route. he's lucky I didn't call the cops. maybe he needs to invest in a commercial gps. I looked up their safety scores, and they appear to be pretty low, but if you were to scroll down, the list of violations is quite extensive. quite frankly, this seems to be a very unsafe company when it comes to "qualified" drivers.
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Cons:
  • Unsafe driving practice
Reason of review:
unsafe driver

Preferred solution: reprimand the driver

4 comments
Guest

snitch......obviously you cannot be a real trucker..

Guest

No its not the drivers fault. Sometimes our GPS takes us down questionable routes.

But he probably did get lost. Because a GPS doesn't have a signal 100% of the time.

Guest

Before you go badmouth a company get your. Facts straight they are a very safe company

Guest
reply icon Replying to comment of Guest-1144013

That's absolute ***. This company is a joke!

Safe company my ***! One just ran me off the road in a construction zone! Before you start talking your *** about how I don't know what I'm talking about, I'm a CMV driver with 25 years experience. This company is a JOKE.

Trying to speak with a live agent there is impossible.

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Anonymous
map-marker North Platte, Nebraska

Short Review on April&nbs-04:00;24,&nbs-04:00;2016

I'm on a 34 hour restart park in the back row with my flatbed n a refer truck show up n the refer has Abad belt making all kind of noise now I'm trying to rest again
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Reason of review:
Bad quality
Anonymous
map-marker Texarkana, Arkansas

SRT RIPPS PEOPLE OFF...

I WORKED FOR SRT IN 2014.WORKED FOR SRT 4 MONTHS I DELIVERED LOADS EVERY TIME BEFORE TIME OR ON TIME,WHEN IT CAME TIME TO GET MY PAY ON FRIDAY I WOULD HAVE TO ARGUE ON THE PHONE ABOUT MY MILES I RAN AND MY PAY..MY PAY WOULD BE LIKE 80.00 DOLLARS FOR THE WHOLE DAM WEEK.EVERY WEEK. PEOPLE APPLYING FOR SRT BEWARE THEY ARE CROOKS,LIARS,AND THIEVES.MY LAST LOAD I RAN THEY FIRED ME TOLD ME TO BRING THE TRUCK TO TEXARKANA ARKANSAS YARD,THEY KEPT MY LAST PAYCHECK CHARGED ME FOR THE STUFF THEY ISSUED ME THAT WAS LEFT INSIDE THE TRUCK.CHARGED ME FOR THE MOTEL,EATS,AND THE BUS TICKET TO GET BACK TO MY HOME IN SOUTH CAROLINA.I HAD 600 DOLLARS WORTH OF CDS THAT I HAD TO LEAVE ON THE TRUCK.COULDNT CARRY ALL MY CDS ON THE BUS WITH ME. THEY KEPT THE CDS AND MY PAYCHECK.I WOULDNT WORK FOR SRT IF THEY WERE THEY LAST COMPANY ON EARTH..THEY WILL RIP YOU OFF...SO IF YOU THINKING ABOUT GOING TO WORK FOR SOUTHERN REFRIGERATED TRANSPORT I WOULD THINK TWICE,DONT DO IT UNLESS YOU WANT TO BE RIPPED OFF...
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Loss:
$1200
Reason of review:
Bad quality

Preferred solution: Full refund

3 comments
Guest

It's always two sides to a story. Something tells me you're not totally innocent.

Guest

Ok. Let me get this right.

Your paychecks were only $80 or so. Hmmm let's see. Advance, lumped fees, and other deductions are takin out of your checks unless you transflo your paperwork in.

So before you talk *** about a great company do your *** job right driver. Send in your paperwork

Guest
reply icon Replying to comment of Guest-1144767

How do you know he didn't do his job I have worked for companies that rip there drivers off a truck I was driving was repoed do to them not paying ppl so it does happen so before you assume he wasn't doing his job do your homework

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About

Summary

Southern Refrigerated Transport, Inc. operates as an over-the-road motor carrier in the United States and Canada. It provides temperature controlled, dry van, or Hazmat transportation services. The company was founded in 1986. The corporate office of the company is based at
8055 Hwy 67 North
Texarkana, AR 71854. The company has been on the market for 20 years. At the present time, Southern Refrigerated Transport serves customers in 48 states and Canada. The sales department of the company is available at 1-888-778-8182 (Rodney Danley). Fleet Managers schedule all the trips so that a driver’s average length of haul is 1200 miles, and load him with freight that is 99% no touch.

Southern Refrigerated Transport reviews and complaints

Southern Refrigerated Transport is ranked 209 out of 1128 in Transportation and Logistics category

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